Terms & Conditions
On booking online through our website or by email and telephone we require a credit card number and expiry date to guarantee the booking. This credit card will be authorised immediately. On check in the credit card will be authorised and payment in full is required on check out. If a credit card is not produced on check in then there is a requirement of a cash bond of one night’s accommodation plus full payment of the prebooked nights.
We require 48 hours notice prior to arrival for cancellation of any booking. Failure to cancel any booking or failure to show up will be charged 1 nights accommodation to the credit card used to secure the booking unless the room can be resold at an equivalent tariff. Any booking will not be classed as confirmed unless a valid credit card has been supplied, or a deposit has been paid, and will be resold if check in has not been completed by 7 pm. This will not apply where we have been advised of a late arrival.
Team or group bookings – The cancellation policy above differs for a group or team booking. Minimum notification of cancellation is one month but please refer to your quotation supplied or to our web site for more information regarding our policy for team or group bookings.